Though often regarded as a summertime activity, enjoying the outdoor air in all its forms is not really all that seasonal; in most parts of the country, outdoor space is perfectly usable three seasons of the year, assuming you’ve made it inviting to spend time in.
That latter goal – making an inviting space – starts with investing in the right outdoor furniture and decor to make the most of your particular outdoor setup, whether it’s a yard, patio, deck, balcony, terrace, or pool deck.
Fortunately for all of us, the selection and availability of outdoor furniture online has grown exponentially over recent years. But navigating through the sea of choices to identify the right pieces to suit your space, style, and budget can be a complex process, especially if you can’t afford to devote weeks to swimming through it all. And that’s before acknowledging the additional stress of making high-dollar orders saddled with significant shipping costs and stringent return policies.
That’s why we created this guide as the ultimate starting point for any outdoor furniture shopper. Inside, you’ll find quick primers on 21 of the best outdoor furniture retailers online, complete with details on how their shipping and return policies work and a few inspirational furniture picks to get your design wheels turning. Additionally, we’ve included some general best practices and guidelines regarding shipping, returning, and accepting delivery of online furniture purchases that can save you time and money.
TABLE OF CONTENTS
ONLINE OUTDOOR FURNITURE RETAILERS WE RECOMMEND
ONLINE OUTDOOR FURNITURE SHOPPING TIPS
Shipping Rate Factors
Shipping Service Factors
Product Return Factors
Delivery Logistical Factors
ALLMODERN
AllModernWHAT IT’S KNOWN FOR: MODERN OUTDOOR FURNITURE
We recommend AllModern for those looking to deck out their backyard with modern outdoor furniture (hence the name) though we can’t speak to their longevity. Similar to Wayfair — which is the brand’s parent company — AllModern furniture over $35 ships free in as fast as two days.
WHAT WE LIKE
AllModernFarrah Square 2 Person Bistro Set
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$510 (22% off)
AllModernBrewster Outdoor Coffee Table
ALL MODERN SHIPPING & RETURN POLICY OVERVIEW
| Return Window | 30 days for most items. |
| Return Fees | Must pay for return shipping. Original shipping costs will not be refunded. |
| Shipping Services & Costs | A flat rate of $4.99 applies to items under $35. Outside Door or Inside Entryway Shipping: Most orders over $35 qualified for free shipping Room or Outside Area of Choice: $49.99 White Glove Delivery (delivery, assembly, packaging removal): $149.99 |
ARHAUS
ArhausWHAT IT’S KNOWN FOR: WOOD FURNITURE
Since 1986, Arhaus has followed the idea that “furniture and décor should be sustainably sourced, lovingly made and built to last.” The brand delivers on its promise, and if you need proof, just check out the outdoor furniture. Available in a variety of styles, the outdoor collections are made of sustainably sourced materials, handcrafted by artisans from around the world, and can be delivered to your house in just 3-10 days via a white glove delivery service that has a $250 flat rate in most areas.
WHAT WE LIKE
ArhausMontego Outdoor Teak Rectangular Dining Table
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$4,000 (58% off)
ArhausRoos Outdoor Dining Arm Chair with Cushion
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$899 (31% off)
ARHAUS SHIPPING & RETURN POLICY OVERVIEW
| Return Window | 14 days for furniture items. 30 days for non-furniture items. |
| Return Fees | 10% restocking fee |
| Shipping Services & Costs | Large items all receive white glove service (delivery, assembly, packaging disposal). Rates very by distance. Local: $299 Extended Area: $399 National: $399 Smaller package delivery rates vary by total order spend and priority and can range between $9 – $235. |
ARTICLE
ArticleWHAT IT’S KNOWN FOR: AFFORDABLE FURNITURE
Since 2013, Article’s been making high-quality furniture at not-so-high prices. The brand’s direct-to-consumer MO shaves off a few layers of middlemen in favor of sending its wares directly to you with only a $19 to $49 shipping fee (or for free if you spend over $999) and, in some cases, no assembly is required. Article’s furniture is decidedly stylish and surprisingly affordable, and that extends to its very cool collection of outdoor furniture, like the recently-released retro ’70s Edit capsule.
WHAT WE LIKE
ArticleToro Dravite Black Chaise Lounge
ArticleAubyn 32″ Coffee Table
ARTICLE SHIPPING & RETURN POLICY OVERVIEW
| Return Window | 30 days |
| Return Fees | Free if original packaging is in tact. $50 fee for items missing original packaging. A $19 – $49 return shipping free must be paid depending on distance. |
| Shipping Services & Costs | Small Items Sent by Courier: $19 Front Door Delivery: $49 flat-rate In-Room Delivery: $119 flat-rate In-Room + Assembly: $199 flat-rate |
BLU DOT
Blu DotWHAT IT’S KNOWN FOR: GREAT DECK FURNITURE
Blu Dot’s contemporary style makes it a wonderful brand to shop for indoor furniture — and it’s just as apt at making patio furniture, too. The Minneapolis-based brand offers whimsical shapes and utilizes mixed materials like an artist. Blu Dot proves that good design extends far beyond the four walls of the home, spilling out into the back deck. For shipping, small items cap out at a $65 fee, while large items see a flat rate of $139, both delivered in 10-14 days.
WHAT WE LIKE
Blu DotOffline Outdoor Chair
Blu DotPerch Outdoor 2 Seat Sofa
BLU DOT SHIPPING & RETURN POLICY OVERVIEW
| Return Window | 30 days. Longer with higher return fee. |
| Return Fees | 10% return fee if within first 30 days. 20% if longer. |
| Shipping Services & Costs | Small package FedEx delivery rates vary by total order value between $15 – $95. Flat-Rate: $169 Local | $269 Long-Distance Threshold: $169 Local | $269 Long-Distance In-Home Delivery + Assembly: $249 Local | $349 Long-Distance |
BURROW
BurrowWHAT IT’S KNOWN FOR: FLAT-PACK SHIPPING
Burrow has been one of our most recommended indoor furniture brands for years. The brand debuted with the excellent Nomad Sofa — a mid-century modern modular living room centerpiece that comes together in a snap. They later expanded with options for nearly every other room in the home, and in 2023, the brand expanded outside the home with its first outdoor collection. To start, Burrow offers outdoor modular sofas, coffee tables, dining sets and lounge chairs, all of which ship flat and free in 1-3 weeks.
WHAT WE LIKE
BurrowDunes Teak 4-Piece Sectional in Sand
BurrowRelay Outdoor Coffee Table in Shale
BURROW SHIPPING & RETURN POLICY OVERVIEW
| Return Window | 30 days for all items excluding mattresses. 100 days for mattresses. |
| Return Fees | 10% return shipping fee if original packaging is intact. 20% if original packaging is missing. The fee is capped at a max of $250 per returned item. |
| Shipping Services & Costs | Free. All items are shipped in flat-packed boxes and must be assembled. No additional shipping service tiers are available. |
CB2
CB2WHAT IT’S KNOWN FOR: OUTDOOR DECOR
Crate & Barrel’s younger, hipper sister brand is a great place to go for modern outdoor furniture, and although not the cheapest, you feel like your money is being well spent. The brand is another one of those retailers you want to shop when putting furniture together yourself is a thing of the past. Keep an eye out for sales and discount codes — CB2 runs promotions regularly. It’s worth noting that shipping fees can rack up fast, at 10% of the merchandise total on items over $220. On the bright side, receiving your set will only take 2-3 days.
WHAT WE LIKE
CB2Pinet Teak Chaise Lounge
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$3,799 (20% off)
CB2Lucinda Stacking Chair Set (4)
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$399 (5% off)
CB2 SHIPPING & RETURN POLICY OVERVIEW
| Return Window | 30 days |
| Return Fees | Must pay return shipping costs. |
| Shipping Services & Costs | Small package delivery rates vary by total order value and shipping priority and range between $6 – $52.95. Small orders above $250 in value have shipping fees that range from 10% of the order value total to 10% of the order value total + $24.95. Basic Freight: $299 or higher for remote locations. Local In-Home (includes room placement & packaging removal) Local In-Home (within 100 miles of shipping point): – For furniture under $999, $149 – For unlimited furniture over $999, $279 Long Distance In-Home (over 100 miles of shipping point): – For furniture under $999, $279 – For unlimited furniture over $999, $399 |
CASTLERY
CastleryWHAT IT’S KNOWN FOR: OUTDOOR DINING SETS
Castlery doesn’t think you should spend a fortune on well-made furniture. The brand, which does all types of furniture, offers affordable and long-lasting furniture of all design styles. Shopping its website is easy, and the actual furniture is pretty great. Standard shipping costs vary by product, with free shipping reserved for items costing over $999 in select major cities. Pro tip: make sure to shop the Ready To Ship section to ensure you’ll get your setup in 4 weeks.
WHAT WE LIKE
CastlerySierra Outdoor Lounge Chair
Olwen Coffee Table
CASTLERY SHIPPING & RETURN POLICY OVERVIEW
| Return Window | 14 days |
| Return Fees | 20% restocking fee with original packaging. If original packaging is missing there is a $50 charge per item. |
| Shipping Services & Costs | Standard threshold delivery rates vary by location and order total. All amounts listed are estimates Orders below $200: $19 – $39 Orders $200+: $49 – $149 Orders $999+: Free – $149 Room of Choice Delivery: $50 – $70 free plus taxes added to standard rate. Stairs beyond two flights are extra. White Glove: $100 – $150 fee plus taxes added to standard rate. Stairs beyond two flights are extra. |
CRATE & BARREL
Crate & BarrelWHAT IT’S KNOWN FOR: OUTDOOR FURNITURE SETS
Let’s be honest, you know Crate & Barrel and you probably like Crate & Barrel. The long-running furniture brand seems to have something for everyone, with pieces that are a mix of on-trend and timeless and pricing that lets you know you’re getting quality items without being gouged. That extends to its wide range of outdoor and patio furniture, with everything from fire tables to patio umbrellas to outdoor sectionals on offer, with an especially alluring collection of complete furniture sets. Shipping generally takes 3-5 days with pricing based on the cost of your order, though free shipping promos to pop up here and there.
WHAT WE LIKE
Crate & BarrelDune 2-Piece Black Outdoor Sectional
Crate & BarrelAndorra 91″-112″ Extendable Dining Table
CRATE & BARREL SHIPPING & RETURN POLICY OVERVIEW
| Return Window | 30 days |
| Return Fees | Must pay return shipping costs. |
| Shipping Services & Costs | Small package delivery rates vary by total order value and shipping priority and range between $6 – $52.95. Small orders above $250 in value have shipping fees that range from 10% of the order value total to 10% of the order value total + $24.95. Basic Freight: $299 or higher for remote locations. Local In-Home (includes room placement & packaging removal) Local In-Home (within 100 miles of shipping point): – For furniture under $999, $149 – For unlimited furniture over $999, $279 Long Distance In-Home (over 100 miles of shipping point): – For furniture under $999, $279 – For unlimited furniture over $999, $399 |
DESIGN WITHIN REACH
DWRWHAT IT’S KNOWN FOR: ICONIC DESIGNER NAMES
You know Design Within Reach for its impeccably designed indoor furniture from legendary design brands like Herman Miller and Knoll. It also carries a few upscale collections meant for the outdoors. You can expect to spend a fair amount on just a single chair, but if design is your priority, you’ll know it’s worth the investment. Here, typical delivery is 3–10 business days, and free for items over $100.
WHAT WE LIKE
DWRMuuto Fiber Outdoor Chair
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$365 (20% off)
DWRLoll Designs Lollygagger Lounge Chair
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$646 (20% off)
DWR SHIPPING & RETURN POLICY OVERVIEW
| Return Window | Within 30 days of purchase or item receipt. |
| Return Fees | Original shipping and delivery charges are non-refundable. Herman Miller performance seating is charged a $49 return shipping fee. If original packaging is gone, a 10% restocking fee applies in lieu of the $49 shipping fee. |
| Shipping Services & Costs | Shipping small packages delivered via Fedex ranges between a minimum of $14.95 to a max $199. Prices in-between are based on 10% of the total order value. Threshold Delivery: 15% of total order value or a max of $399 In-Home Delivery with 100 miles of a Studio: $399 per trip In-Home Delivery more than 100 miles of a Studio: $599 per trip |
FRONTGATE
FrontgateWHAT IT’S KNOWN FOR: WEATHERPROOF FURNITURE
Frontgate’s in-house design team specializes in weatherproof outdoor furniture that also provides long-lasting comfort. The brand offers a 10-year structural frame warranty, so you can rest easy if your backyard is constantly taking a beating. Pieces are constructed from materials like weather-resistant wicker, Egyptian cotton and performance fabrics because each person’s patio furniture needs are different. You can expect to receive smaller items in 3-7 days, and larger ones in 2-3 weeks. Frontgate also has one of the longest return windows of the retailers on this list.
Frontgate also uses a tiered pricing system for shipping costs that ranges from 15% for items under $200 to a flat rate of $349 for orders over $3,000.
WHAT WE LIKE
FrontgatePorticello Aluminum Lounge Chair
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$2,919.00 (20% off)
FrontgateCorsica Towel & Float Stand – Black
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$269.00 (20% off)
FRONTGATE SHIPPING & RETURN POLICY OVERVIEW
| Return Window | 90 days |
| Return Fees | Original shipping and handling fees are non-refundable. |
| Shipping Services & Costs | Standard Shipping (based on order value) $0 – $200: 15% of total order value $200.01 – $3000: 12$ of total order value $3000.01+: $349 Threshold Delivery (based on order value) $0-$1500: $149 $1500.01-$3,000: 12% $3000.01+: $349 In-Home Delivery. This involves placing in a room of your choice, unpacking the item(s), and removing the packaging. It does not include assembly. $0-$1500: $149 $1500.01-$3000: 12% $3000.01+: $349 |
IKEA
IKEAWHAT IT’S KNOWN FOR: ECLECTIC LOOKS
As it does in virtually every corner of the good-looking, supremely affordable furniture market, Ikea’s outdoor furniture offers industry-leading value. The Swedish furniture powerhouse has several dedicated outdoor collections suited for all types of design styles with the ability to mix and match for a more eclectic look. You better throw some time on the calendar to actually put everything together, but considering you’ll be spending maybe less than a grand to deck out your backyard or garden, it’s worth it. Order an outdoor piece from Ikea today, and it’ll usually ship in 1-2 days. Transit times and prices will vary by item, and Ikea does not offer free home shipping. It does, however, offer the option of free in-store pick-up for items over $49 through its Click & Collect service.
WHAT WE LIKE
IKEAHAVSTEN Armchair
IKEAKROKHOLMEN Coffee Table
IKEA SHIPPING & RETURN POLICY OVERVIEW
| Return Window | 365 days for unopened products. 180 for open products. |
| Return Fees | N/A |
| Shipping Services & Costs | Costs vary and are based on each specific shipment. Standard Delivery: Starts at $19 Scheduled Doorstep Delivery: $29 Scheduled In-Home Delivery: $59 Express In-Home Delivery: $69 |
NEIGHBOR
NeighborWHAT IT’S KNOWN FOR: GENEROUS TRIAL PERIODS
Former Tuft & Needle employees started Neighbor, a direct-to-consumer outdoor furniture brand meant to grow with you. Neighbor offers everything one could want in outdoor furniture — which ranges from various seating options to a coffee table and ottoman — like durability and style. Add pieces as you grow your setup, and know that everything you buy is also good for the planet. Plus, shipping is free and you get a 45-day trial, but be aware that lead times will vary by product and may take several weeks to reach you.
WHAT WE LIKE
NeighborDweller Chair
NeighborRook Fire Table Propane / Natural Gas
NEIGHBOR SHIPPING & RETURN POLICY OVERVIEW
| Return Window | 45 days |
| Return Fees | Original shipping and handling fees are non-refundable. 15% restocking free for items returned in poor condition. All other returns are processed free and given to FloorFound for resale. |
| Shipping Services & Costs | Home Delivery: Free White Glove Delivery: – Bluff Collection Items – Free – Other Collections: 10% of the order value with a minimum of $195 |
OUTER
OuterWHAT IT’S KNOWN FOR: OUTDOOR SEATING
Outer’s outdoor sofas are quite possibly the apex of outdoor seating. Craftspeople hand-weave each wicker chair, which is made from recycled plastic bottles. While any good outdoor seating features weather-resistant cushioning, Outer is especially good at withstanding the elements. The cushions are stain- and fade-resistant, as well as waterproof. Plus, the cushions are memory foam for a comfortable sitting experience. An integrated cover rolls out of the back to protect your seat when not in use, so there’s not need to buy an extra protective barrier.
WHAT WE LIKE
OuterWicker + Aluminum Outdoor Flex Collection Loveseat
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$2,475 (15% off)
OuterConcrete Fire Pit Table
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$3,800 (10% off)
OUTER SHIPPING & RETURN POLICY OVERVIEW
| Return Window | 365 days for most items, excluding partner items |
| Return Fees | 20% return fee + cost of return shipping |
| Shipping Costs | Small items free. Varies by larger items ($275 – $475) |
| Shipping Services | Standard Freight includes delivery, placement, unpacking, removable of packaging and assembly. |
POTTERY BARN
Pottery BarnWHAT IT’S KNOWN FOR: Great PATIO FURNITURE
Take everything you know about Pottery Barn, and carry that over to the outdoors — decked out in weather-resistant materials and similar well-designed products. They should just change their name to Patio Barn, amirite? Products are almost always ready to shop immediately, and you’ll probably be able to score some sort of deal. Standard shipping takes 4-5 business days and Pottery Barn uses the same tiered pricing system as sister brand West Elm above. But for larger items, you’ll be limited to a pricier white glove delivery.
WHAT WE LIKE
Pottery BarnCoastal Concrete & Rope Outdoor Side Table
Pottery BarnMonterey Stacking Outdoor Loveseat
POTTERY BARN SHIPPING & RETURN POLICY OVERVIEW
| Return Window | 30 days within receiving the order |
| Return Fees | Original delivery frees are non-refundable |
| Shipping Services & Costs | Smaller package delivery fees vary by order value and shipping priority ranging from $5.95 to up to 10% of the total order value + a $26 fee on order values over $300.01 Doorstep Delivery (based on order value and shipping distance) – Orders up to $499: $59 within 50 miles up to $159 at 200+ miles. – Orders up to $999+: $79 within 50 miles up to $209 at 200+ miles. – Orders over $999: $159 within 50 miles up to $309 at 200+ miles. White Glove Delivery: (based on order value and shipping distance) Orders up to $999: $159 within 50 miles up to $309 at 200+ miles. Orders $999+: $279 within 50 miles up to $429 at 200+ |
RESTORATION HARDWARE
Restoration HardwareWHAT IT’S KNOWN FOR: LUXURY OUTDOOR FURNITURE
Home of the widely-coveted Cloud Sofa, RH is the crème de la crème of all furniture. The thing about outdoor furniture is that it needs to be able to take a beating, and RH does that by making sure every component of its outdoor furniture is ready to battle the elements. From its use of performance fabrics to the way it finishes its aluminum, RH will make sure you feel like luxury because it only sells luxury. Items that ship standard delivery arrive in 3-7 business days, with pricing that varies by item price and tops out at $169 for pieces over $1,500. White glove delivery is also an option, naturally. It’s location-dependent and is priced from $279.
WHAT WE LIKE
Restoration HardwareNavaro Sofa
Restoration HardwareBelvedere Dining Chair
RESTORATION HARDWARE SHIPPING & RETURN POLICY OVERVIEW
REJUVENATION
RejuvenationWHAT IT’S KNOWN FOR: OUTDOOR LIGHTING
Rejuvenation has a wide array of furniture, and its patio furniture selection is just as impressive. But the brand is best known for its lighting, so unsurprisingly, its outdoor lighting selection is about as good as it gets. Easily whittle down what you’re looking for by using the hyper-specific filter to find anything from sustainably sourced items to pieces made of mixed materials. In-stock furniture from Rejuvenation ships within 4-6 weeks, and smaller items will arrive in 7-14 days. Rates vary by state and the cost of your order, topping out at 10 percent for charges over $300.
WHAT WE LIKE
RejuvenationTala Muse Outdoor Lantern
RejuvenationSwanson Arm Chair
REJUVENATION SHIPPING & RETURN POLICY OVERVIEW
| Return Window | Within 30 of receiving the order. |
| Return Fees | Returning shipping costs may be charge depending on the reason for the return. |
| Shipping Services & Costs | Small item package delivery varies by order value and priority and can range from $5.95 -$55 for orders up to $300. Shipping for orders over $300 is a standard 10% White Glove Delivery (varies by order value and distance) Orders up to $999 From $159 at up to 50 miles to $309 at 200+ miles. Orders $999+ From $279 at up to 50 miles to $429 at 200+ miles |
SERENA & LILY
Serena & LilyWHAT IT’S KNOWN FOR: UPSCALE VIBES
If you’re looking for a more upscale feel in your outdoor furniture, Serena & Lily has what you’re looking for. The brand’s crisp and coastal aesthetic certainly isn’t cheap, but what can you expect from furniture that looks like it was lifted from a summer wedding in the Hamptons? The brand, which also has an extensive collection of indoor furniture, skews traditional and classy in its outdoor collections, with lots of rattan, woven rope and teak with color palettes of white, blue and yellow. Serena & Lily offers flat-rate delivery in 7-10 days, with fees ranging from $19 to $119 depending on the size of the item (most furniture is going to land on the upper end of that spectrum). The brand also offers a white-glove delivery service that takes 2-3 weeks and costs a flat rate of $299.
WHAT WE LIKE
Serena & LilyCorsica Teak Chaise
Cliffside Teak Lounge Chair
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$1,998.00 (34.94% off)
SERENA & LILY SHIPPING & RETURN POLICY OVERVIEW
| Return Window | 30 days for most items. |
| Return Fees | 15% return fee + cost of return shipping |
| Shipping Costs | Charges a single flat rate per delivery method. Ranges from $19 – $299 in the contiguous U.S. depending on the delivery method chosen, carrier and the size of the item. |
| Shipping Services | Offers a variety of tiers including doorstep, threshold, room of choice, doorstep and white glove, which includes assembly and packaging removal. |
SUNDAYS
SundaysWHAT IT’S KNOWN FOR: LAID BACK MODERN LOOKS
Canadian DTC favorite Sundays was founded in 2019 with the goal of making shopping for furniture relaxed and easy — you know, like Sunday morning. And it’s not all talk, either. Sundays offers free shipping on every item — including free set up and packaging material removal for larger items. That’s pretty much unheard of, but Sundays’ furniture isn’t lacking in the quality department either. Its outdoor collection is contemporary and full of pieces made from teak, aluminum and performance fabrics.
WHAT WE LIKE
SundaysSunny Days Outdoor Sofa
SundaysShoreline Outdoor Lounge Chair
SUNDAYS SHIPPING & RETURN POLICY OVERVIEW
| Return Window | Within 30 days of delivery |
| Return Fees | Return shipping fee of $150 for items still in original packaging. If original packaging is missing an additional $75 fee will be applied. |
| Shipping Services & Costs | Smaller pieces receive free doorstep delivery. Larger pieces receive free in-home delivery which includes room placement, assembly, and packaging removal. |
WAYFAIR
WayfairWHAT IT’S KNOWN FOR: ASTOUNDING SELECTION
You know Wayfair, and you know how freakin’ cheap it is. If you’re balling on a budget, head to the discount retailer to get discount patio furniture that won’t break the bank. You can get anything from Wayfair from furniture sets to outdoor rugs to decor — you get the picture. Just be wary of MSRPs because if a deal seems too good to be true, it probably is. Wayfair offers free shipping for items over $35 and fast two-day shipping on thousands of items.
WHAT WE LIKE
WafairPatio Bench with Table in Solid Acacia
WayfairDomi Extendable Aluminum Dining Table
WAYFAIR SHIPPING & RETURN POLICY OVERVIEW
| Return Window | Within 30 days of delivery of furniture if in original packaging. Other policies apply to other product categories such as appliances and mattresses. |
| Return Fees | N/A |
| Shipping Services & Costs | $4.99 for all items $35 and under Orders over $35 qualify for free standard shipping. A variety of other shipping options are available at rates calculated at check-out including: Curbside (customer unloads) Curbside (shipper unloads) Front Door Drop-Off Inside House Drop-Off Room of Choice or Backyard Delivery All-Inclusive (placement, assembly, and packaging removal) |
WEST ELM
West ElmWHAT IT’S KNOWN FOR: OUTDOOR SECTIONALS
West Elm’s patio furniture collections perfectly complement the beautifully made furniture you put inside your home. Is it on the pricier end? Yes, but you get high-quality materials, well-designed pieces and a lot of clout from your snooty friends. Standard shipping takes 4-5 business days, with a tiered pricing system based on the price of your order that tops out at 10% for items over $300. You also have the option of paying an extra $26 for expedited two-day shipping.
WHAT WE LIKE
West ElmVernon Outdoor Rocker
West ElmVolume Outdoor Square Storage Coffee Table
WEST ELM SHIPPING & RETURN POLICY OVERVIEW
| Return Window | Within 30 of receiving the order. |
| Return Fees | Returning shipping costs may be charge depending on the reason for the return. |
| Shipping Services & Costs | Small item package delivery varies by order value and priority and can range from $5.95 -$55 for orders up to $300. Shipping for orders over $300 is a standard 10% White Glove Delivery (varies by order value and distance) Orders up to $999 From $159 at up to 50 miles to $309 at 200+ miles. Orders $999+ From $279 at up to 50 miles to $429 at 200+ miles |
YARDBIRD
YardbirdWHAT IT’S KNOWN FOR: WATER-rESISTANT FURNITURE
Yardbird is outdoor furniture gone fully direct-to-consumer — that means you won’t find it professionally arranged in a salesperson-infested showroom, but you will find higher-quality, water-resistant materials for a price that’s more digestible. With a number of collections, there’s no shortage of design inspiration and the only issue you’ll have when shopping is deciding on which bad boy to add to cart. All in-stock orders ship within 2-weeks, but shipping is only free if you spend a whopping $2,000. Coming in under that mark will get you white glove delivery service for a very competitive $99.
WHAT WE LIKE
YardbirdAddie Adirondack Chair
YardbirdWinnie Dining Table
YARDBIRD SHIPPING & RETURN POLICY OVERVIEW
| Return Window | Within 30 days of receipt if in new condition |
| Return Fees | 5% return free and $250 shipping fee |
| Shipping Services & Costs | Small parcel delivery: $20 per item. Curbside Delivery: $120 flat rate for each delivery White Glove Delivery (only available in showroom markets): $120 White Glove Delivery (national): $250 plus tax |
TIPS FOR BUYING OUTDOOR FURNITURE ONLINE
Outdoor Furniture Shipping Rate Factors to Consider
Shipping costs and timelines can vary widely by brand. That’s why we recommend spending a few moments familiarizing yourself with a company’s particular shipping offerings before getting too far into the purchasing process. A little work upfront can prevent frustrations and budget surprises down the road. Here are a few questions you should consider related to shipping rates in particular.
- Are rates calculated on a per-item basis or via a flat rate?Â
- Do shipping costs change based on passing specific total order values?
- Do shipping fees cap out past a specific total order value?
- Does the distance from your delivery address to a brand’s warehouse factor into the shipping costs?
Outdoor Furniture Shipping Service Factors to Consider
Many brands offer a wide array of shipping service tiers. For example, only some companies provide rush delivery services. That’s why we also recommend spending a few moments familiarizing yourself with a company’s particular shipping service tiers before getting too far into the purchasing process. Here are a few questions you should consider regarding shipping rates.
- Are you prepared to haul furniture delivered to the front of your street or front door into the correct place outside? Or do you want the delivery service to bring your pieces to an exact location on your property?
- Are you ok with building or assembling furniture yourself?
- Do you want the company to dispose of your furniture’s packaging materials?
- Are you in a rush to receive your items by a specific date?Â
- Do you live in an area where the brand ships?Â
- Do you need to be notified when a delivery might arrive?
- Do you need to schedule a particular date and time for when your outdoor furniture delivery should take place?
Outdoor Furniture Returns Factors to Consider
The period customers have to return a purchase can stretch from a few days to an entire calendar year, depending on the brand.
Some companies also offer free returns. Some offer free returns but ask customers to pay return shipping costs. Some charge restocking fees. Brands sometimes accept returns for items not in their original packaging for an additional fee. Some won’t accept opened items at all.
Here are a few questions about returning outdoor furniture purchases to consider before buying anything.
- Is the return window long enough to fully evaluate the outdoor furniture you want to buy?
- Will you receive less than a full refund if you open/unwrap the furniture I ordered?
- What percentage of your purchase price would be lost if you returned something?
Delivery Details & Logistics to Consider
Outdoor furniture shoppers often think about how a product’s measurements would fit into a particular outdoor space. But it’s important to also think carefully about the journey any item you’ve purchased will have to take to reach it’s final resting point.
Here are a few measurement and delivery matters you should consider before deciding on buying anything.
- Measure any doors, hallways, gates, stairwells, elevators, etc., your furniture delivery must pass through. Please make sure they are big enough for your furniture to fit through. Ask to speak with a brand’s service rep if you need more clarification.Â
- How many flights of stairs will delivery teams need to take? Remember that deliveries of more than two flights of stairs may not be possible or may require additional fees.Â
- If you live in an apartment complex, condo, or other living situation that shares common spaces or access routes, your building may require delivery crews to produce certificates of insurance before entering the premises.Â
- Does your residence have a dedicated driveway where delivery vehicles can easily park to unload your purchase? If not, what parking options do delivery vehicles have? We recommend speaking with a customer service representative to discuss your home’s particular setup to verify delivery crews can effectively reach you.Â